Great location. Plenty of nearby restaurants and shops and on the trolley route. Approach from the south through Big Carlos Pass. Nice floating docks; self-serve at dock pumpout. They don't seem to have many transients being mainly dry-dock boats. Well protected from wind by condos. When I made the reservation, I was told to call on channel 77 but we got no answer. I phoned them and got directions to a T-head. The dock hand that met us was incompetent, making what should have been a simple docking complicated yet thankfully uneventful. We asked about electric and he motioned to a box as he walked off to resume moving boats with a fork lift. Well, the pedestal only had 30 amp and we need 50 amp and had been assured when I made the reservation that 50 amp was no issue. I called the office and after about 10 minutes, two other deckhands came down. After they checked that indeed there was no 50 amp, they checked with someone about a splitter which they couldn't seem to find. I offered to move to another slip that had 50 amp which is what we eventually did. We were tucked in the back part of the marina - not particularly scenic but well protected and surrounded by condos. There seem to be very few transients (we may have been the only ones). The other people at the dock were friendly and one even offered to drive us to West Marine to buy a splitter.