Marina does not answer phone or return messages. I made multiple attempts with no success. Staff at the fuel dock acted like they had never handled a line and assisted tying up. They were quite proficient at accepting payment. For a transient dock for 1 overnight, they had run out of fobs to use the facilities. The transient dock wall was so bumpy and rolling I didn't feel safe enough to get off the boat and connect electric. So for $2 a foot I got no bathroom access and no electricity, just an extremely bumpy all night roll. I read the reviews and thought how bad can it be for 1 night, I would not stay there again.

The docks are good. The setting is pleasant. It is convenient to the Black Rock Canal. Unfortunately, the marina staff are not well trained and don't seem to understand anything about the operation of a marina. I called the phone repeatedly and got a busy signal. I tried hailing on channel 16 and got no response. When I stopped at the fuel dock, the staff suddenly appeared. I informed them that I was looking for a transient slip for one night. They were going to put me on the bulkhead. I stated that on a previous stay I had seen boats being pummeled on the bulkhead by the swells in the basin. They told me that the swells would stop at night. I knew this not to be true and insisted on a slip. The basin was at least half empty. They had to call a manager to find an available slip. Was finally assigned a slip. The rolling did not stop all night, although it was acceptable for sleeping. Should I end up in Buffalo again, I will definitely avoid this marina.

We only stopped to get diesel fuel, but had a great experience. It was really windy and Lydia and Adam were on the dock ready to help! They were very welcoming and provided great customer service. They like dogs too! We'll stop here again. Thank you!

Was placed on a wall after boat was delivered through the Welland. Some of the pedestals are not working on the wall. The water in the marina is much like being on anchor. The marina rolled constantly. Fueled up and the pump quit working after filling one of my tanks. The help on the fuel dock could care less. He reported the same issue happened a few days earlier. No help docking. Yep, given the option I would skip this one.